99 YRS is a performance-based eCommerce marketing and digital marketing agency, a team of professionals that believe in growth, results, and success. We provide services in marketplaces like Amazon, Walmart, and many marketplaces around the globe.
Since 2013, the 99 YRS team has partnered with 300+ prestigious clients across the globe.
We extensively consult clients to optimize their online presence by providing end-to-end e-commerce services such as Product Photography and Cataloguing, Marketplace management, E-commerce Cross-border consulting, digital marketing and drive their business performance.
We are Looking for a dynamic and energetic individual who is looking to join our team
Roles & Responsibilities
· Cold call people using a given phone directory to sell products .
· Answer incoming calls from prospective customers
· Use scripts to provide information about product’s features, prices etc. and present their benefits
· Ask pertinent questions to understand the customer’s requirements
· Persuade the customer to buy by demonstrating how merchandise or services meet their needs
· Record the customer’s personal information accurately in a computer system
· Deal with complaints or doubts to safeguard the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and record useful information in the Crm.
Requirement and Skills
· Proven experience as telemarketer or similar sales/customer service role
· Proven track record of successfully meeting sales quotas preferably over the phone
· Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Excellent communication and presentation skills
· Proficient in English
· Skilled in negotiation and dealing with complaints
· Persistent and results-oriented
· Patient and able to handle customer rejection
· High school diploma; BSc/Ba is a plus.