Challenge: Despite its strong reputation and loyal customer base, Zepair faced challenges in getting new customer and increasing foot traffic to its physical location. With the rise of chain salons and online booking platforms, the barber shop recognized the need to modernize its marketing efforts and strengthen its online presence to stay competitive in the market.

Solution: The digital marketing team at Repair Boost Agency devised a comprehensive digital marketing strategy to address Razor Sharp Barbershop's challenges and drive growth. The following strategies were implemented:

App Website and Optimization:

• Developed a user-friendly website Zepair, featuring online booking functionality, service descriptions, and engineer profiles.

• Optimized the website for local SEO to improve visibility in local search results and attract customers in the surrounding area.

Social Media Marketing:

• Launched a social media marketing campaign to showcase Zepair services, highlight client testimonials, and engage with the local community.

• Created engaging content, including before-and-after repair photos, and device health tips, to connect with potential clients on platforms like Instagram and Facebook.

Local Advertising and Promotions:

• Implemented targeted local advertising campaigns on platforms like Google Ads and Facebook Ads to reach potential clients in the area.

• Offered special promotions and discounts to incentivize new clients to visit Zepair and experience its services firsthand.

Client Referral Program:

• Introduced a client referral program to encourage existing clients to refer their friends and family to Razor Sharp Barbershop.

• Offered incentives, such as discounted services or freebies, to clients who successfully referred new customers to the barber shop.

Results:

• Zepair saw a 30% increase in new client bookings within the first three months of implementing the digital marketing strategy.

• Website traffic and online bookings grew by 50%, with a significant portion coming from local search and social media channels.

• Social media engagement metrics, including likes, comments, and shares, doubled, indicating increased brand awareness and community engagement.

• The client referral program generated a steady stream of new clients, with referrals accounting for 20% of new bookings.

This case study illustrates how Zepair leveraged digital marketing strategies to attract new clients, increase foot traffic, and drive business growth in the competitive mobile repair industry.